Converge ICT Solutions Inc. on Tuesday afternoon reported service interruptions across the country, due to issues in its data service, which the company is working to resolve.
In an advisory, Converge apologized to subscribers as it said issues were reported in its data center as of 1:10 p.m. on Tuesday, November 17.
“Our technical team is working to resolve the issue in the soonest possible time and have your connection restored… We apologize for any inconvenience this may have caused,” the advisory read.
‘Converge’ trended on Twitter with users reporting general outage in the larger part of Metro Manila and South Luzon. An unnamed source, presumably from inside the company, reported of an explosion of a transformer in Pasig, affecting South Luzon clients.
While a timeframe for service restorations was not provided, users in Metro Manila report the restoration of their connections by 5:30 p.m.
Converge’s domestic network spans over 35,000 kilometers, covering 200 cities and municipalities across Luzon and reaching approximately 4.1 million homes as of June 30, 2020.
The company offers broadband internet services to residential and enterprise customers, as well as private data network solutions, cloud and colocation services, and other connectivity solutions to enterprises, on top of add-on products and services such as speed boosts and pay television.
Converge generated P29 billion from its initial public offering (IPO) in October, the same amount it has allocated to spend in the next 18 months to finance its expansion across the country.
In July it said it would spend P33 billion for the remainder of 2020 and the rest of 2021 for the development and expansion of its national backbone, provincial backbone, and last-mile connectivity.
Shares in Converge closed Tuesday at P15.66 apiece, up 42 centavos or 2.76% from Monday’s close of P15.24 apiece. —SovereignPH with GMA News