As the Department of Transportation (DOTR) forces motorists to shift to the cashless toll payment system, the Toll Regulatory Board (TRB) warned tollway operators of penalties and possible suspension over violations of the implementing rules and regulations of cashless transactions in expressways.
The TRB is an agency under the DOTR.
This also follows after Senator Sherwin Gatchalian said he would call for a Senate inquiry over the horrible traffic snarls at the expressways caused by the DOTR’s insistence that all motorists shift to the cashless toll collection system. In a statement on Tuesday evening, the TRB said its continuing operations and systems audit in enforcing cashless transactions in toll plazas has identified glitches that have been relayed to toll operators.
“These glitches, admitted by the North Luzon Expressway (NLEx) Corp. to be happening, are not new to TRB management and were subject to notices to correct,” the TRB said.
To avoid penalties and possible suspension, it ordered toll operators to “aggressively pursue and consistently implement” measures that would fix issues with their radio frequency identification (RFID) systems and help ease traffic.
These include the immediate replacement of worn-out or defective RFID sensors, related RFID equipment, and RFID tags; relocation of RFID installation and reloading lanes that hamper traffic flow; maintenance or upgrade of systems software; enhancing traffic management, and improving customer service.
Following the suspension of the business permit of the NLEX Corp. by Valenzuela City Mayor Rex Gatchalian on Monday, the TRB said the matter is “between the City of Valenzuela and the NLEX operator.”
“We have been assured that this is being given appropriate attention and hoped to be resolved very soon,” the NLEX Corp.board said. SOVEREIGNPH