Valenzuela Mayor Rex Gatchalian branded the electronic collection system of NLEX Corp. as “terrible” and that nothing was done by the company to address the glitches despite a deluge of complaints from motorists in the past seven years.
Gatchalian made those remarks in his letter dated December 3, 2020 to Raul Ignacio, Chief operating officer of NLEX Corp. that the mayor posted in his Facebook page that gotten thousands of views, likes and shares.
Gatchalian told his constituents that the fight against the “bulok” or rotten RFID system will also continue in social media.
“It is indeed appalling that my call in behalf of my constituents fell on deaf ears, as you still have the same terrible system seven years ago,” Gatchalian said in his letter to Ignacio.
“Yet you were even quick to deny the existence of the problem in spite of the multiple news in different channels and platforms, as well as the countless angry posts and rants of netizens, who were stuck in traffic for several hours due to the long lines at your RFID ((radio frequency identification) tollgates,” the mayor said further in his letter.
The mayor said that in the past seven years including the years he was not yet mayor, he and other motorists had to bear the horrendous traffic jams at the interchances of NLEX in Valenzuela. Gatchalian became mayor of the city starting in 2013.
Gatchalian gave NLEX Corp. 72 hours from the receipt of his December 3 letter to file their explanation on why the city government should not suspend its business permit. Also, NLEX Corp. was given 24 hours from the receipt of the letter to submit an action plan on how to solve the traffic snarls at the NLEX tollgates that Valenzuela hosts.
On December 7, or four days after Gatchalian wrote the letter to NLEX Corp., the Valenzuela City Government suspended the company’s business permit, allowing motorists who use the tollgates in the city to pass through without paying toll fees.
In his FB post, Gatchalian said fight against the “bulok” or rotten RFID system will also continue in social media.
“Valenzuelanos, we deserve better. For everyone’s information hindi po nagtatapos ang laban natin sa bulok na RFID system ng NLEX sa social media (the fight against the rotten RFID system will continue over social media). We served them this kanina (a while ago). Please read. It contains one of the many things we intend to do if they fail to solve this problem,” he said in the FB post.